BROWSING
You can browse the website and find the items you like. Once you have chosen the item, click on it to access the full description and all the photos. You can zoom in by selecting the photos. From the product description, you will be able to add the item to your cart.
COUNTRIES AND LANGUAGES
We ship worldwide, All packages are sent using Express shipping.. The website is available in Spanish and English based on the country from which you are browsing.
YOUR ACCOUNT
To proceed with the order, you need to either have an account or register during your purchase. Registering is very simple and you will only be asked essential information to expedite the purchase process. Moreover, having an account will give you access to your order details at any time.
If you are a registered customer, you will need to verify your account during the purchase process.
Once you have completed your order as registered customer, all the details will be available under My Orders in My Account, which can be accessed by clicking on the link with your name at the top of the page once you have logged in.
From My Account you will also be able to manage your personal data, address book, favourites, newsletter subscription and returns.
ORDER CONFIRMATION
After properly finalising your purchase, we will show you a page with your order information. We will also send a confirmation email to the email address that you used to register.
TRACKING YOUR ORDER
You can access all order and tracking information through My Orders in My Account.
To access My Account, follow the link with your name at the top of the page once you are logged in.
FAVOURITES
You can save the items you like the most under Favourites so they are always at your disposal.
The way it works is very simple: every time you click on the Add to Favourites button in the product description, the item will be added to your list.
To generate a list, you need to be registered. If you are not, when you try to add and item to Favourites you will be asked to register.
Keep in mind that adding items to Favourites does not guarantee their availability.
To solve any questions regarding the purchase process, contact Customer Service.”
